Infestations can cause any business owner to panic and start to make urgent phone calls, but it is important to not get too desperate. You want to make sure that you have the right pest services, although it still may be pretty unclear to people what those are.
The Business Needs to be Timely and Well-Organized
They need to give you a concrete date and time and you should expect them to appear at that time. As a customer, you need to know this time so that you can properly plan your day. They should also let you know how long it will take them to do each task that is needed, and they should estimate these times according to the size of each room they would be working on.
If your pest control service is late, or they come with bad, unexpected surprises they they could have avoided, these are signs of bad business. It shows that they either don’t have a plan or do not stick to it.
They Should Have Licensure and Insurance
You should ask pest control services if they are bonded or insured. If any property of your is lost or damaged due to their work, they will reimburse you. Should an accident occur in the home, they should be protected with liability insurance, and this helps you avoid having to pay for their mishap.
Simply put, you need pest control that has insurance. Without insurance, they won’t pay you if they accidentally damage your home, and you will have to pay for an injury that they might sustain. It is easily not worth it.
They Should Have Adequate Customer Service
They need staff that is responsive, friendly and can respond to your concerns in all the right ways. Through email, phone and/or social media, they should give you the help you need and the right advice for what services you should go with.
Any business that doesn’t give you prompt communication is not worth your time. If you have pest problems that you want to take care of on the double, you shouldn’t give a business more than a few business hours before moving on to another company
Contact Termagon for any problems with termites, ants, bed bugs or any other insect infestations. Termagon has been happily serving residents in Phoenix, Tempe, Tucson and off of their suburbs. Drop us an inquiry to let us know how we can assist you.